FAQS

Frequently Asked Questions (FAQs)

1. What is BhaktiVastra?

BhaktiVastra is an online store specializing in deity dresses, spiritual clothing, and accessories designed to enhance your devotional practices.

2. Do you offer customized deity dresses?

Yes, we provide customized deity dresses based on your specific requirements. Please contact us for custom orders.

3. How can I place an order?

You can place an order directly on our website by adding items to your cart and proceeding to checkout.

4. What payment methods do you accept?

We accept payments via UPI, Credit Card, Debit Card for a seamless shopping experience.

5. How long does it take to receive my order?

• Domestic Orders: Typically delivered within 4-7 business days.
• International Orders: Delivery may take 8-13 Business days depending on the destination.

6. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email or SMS.

7. Do you offer international shipping?

Yes, we offer worldwide shipping. Shipping charges and delivery times vary based on location.

8. What is your return and refund policy?

Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and refunds.

9. Can I cancel my order after placing it?

Orders can be canceled before processing. Once shipped, they cannot be canceled. Refer to our Order Cancellation Policy for more details.

10. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us within 48 Hrs with order details and images for assistance.

11. Do you offer bulk or wholesale purchases?

Yes, we offer bulk purchasing options. Please contact us for wholesale inquiries.

12. How can I contact BhaktiVastra for support?

You can reach us via:

• Email: Support@bhaktivastra.com
• Whatsapp: Click Here

If you have any other questions, feel free to contact us. Thank you for shopping with BhaktiVastra!